My girlfriends sister is having computer problems
She said that she was doing a Windows Update, and when it came time to restart it, a black screen came up and it gave her two options: OK and Cancel. She has tried both and when she does it just reboots itself and then loads the same options. She has Windows 7 on an Acer Computer. Please help, because she has her schoolwork on that computer. She doesn't have a Windows 7 DVD disc. I think it could be she accidentally deleted the win.zip file, but she claims she didn't delete anything and she is panicking.
Computer probelms
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disneyboy20022
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Computer probelms
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Maerj
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Re: Computer probelms
Can she boot it up in Safe Mode? If so, you should be able to do a Restore and get things back to the way they were. If you can get the Windows 7 DVD or download a backup disc from another pc, it would make things much easier. If you can get one, this article might help you:
http://answers.microsoft.com/en-us/wind ... b4b3e9565c
Good luck.
http://answers.microsoft.com/en-us/wind ... b4b3e9565c
Good luck.