The Little Mermaid: Diamond Edition - Fall 2013

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Musical Master
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Re: The Little Mermaid: Diamond Edition - Fall 2013

Post by Musical Master »

Kyle wrote:Disney Channel aired Mermaid yesterday and this morning, I was wondering which version they'd end up playing. Looks like it was the corrected version. So I'll probably keep this on my DVR until I can afford the blu ray.
Your correct! It is the corrected version, I saw it and man the restoration Disney has done for this one is really top notch! :D :D :D :D :D
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Re: The Little Mermaid: Diamond Edition - Fall 2013

Post by Vlad »

The film will air in Romania on December 19th. I'm curious to see which version they'll use. But it really doesn't matter, since they'll probably use the Romanian dub of the film. :(
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Re: The Little Mermaid: Diamond Edition - Fall 2013

Post by Disney's Divinity »

Can anyone confirm if these pictures are accurate on what the back cover and insides of the TLM: Diamond Zavvi Steelbook look like?

http://i43.tinypic.com/ie44ky.jpg
http://www.mubis.es/media/users/1013/59 ... iginal.jpg

I'm debating right now. It is very beautiful, but $35 is steep for one disc, when I've already got the 3D/Blu-ray/DVD/Digital release and the Digibook. :lol: If it had Triton's palace or Eric's castle on it, it would be an insta-buy.

Also wondering if Disney would issue a replacement disc, and if I would have to send it to Disney in the UK for their replacement disc...
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Re: The Little Mermaid: Diamond Edition - Fall 2013

Post by Lnds500 »

Disney's Divinity wrote:Can anyone confirm if these pictures are accurate on what the back cover and insides of the TLM: Diamond Zavvi Steelbook look like?
They are. Why wouldn't they be? :?
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Re: The Little Mermaid: Diamond Edition - Fall 2013

Post by Disney's Divinity »

Just wondering. There were several doctored images (probably people creating an image of what they'd have liked it to look like) interspersed when I searched Google, is why I asked.
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Re: The Little Mermaid: Diamond Edition - Fall 2013

Post by universALLove »

Disney's Divinity wrote:Can anyone confirm if these pictures are accurate on what the back cover and insides of the TLM: Diamond Zavvi Steelbook look like?

http://i43.tinypic.com/ie44ky.jpg
http://www.mubis.es/media/users/1013/59 ... iginal.jpg

I'm debating right now. It is very beautiful, but $35 is steep for one disc, when I've already got the 3D/Blu-ray/DVD/Digital release and the Digibook. :lol: If it had Triton's palace or Eric's castle on it, it would be an insta-buy.

Also wondering if Disney would issue a replacement disc, and if I would have to send it to Disney in the UK for their replacement disc...
Unfortunately there isn't a disc replacement program offered in the UK so you'd be stuck with errored version of the disc.
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Re: The Little Mermaid: Diamond Edition - Fall 2013

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Funny, when I thought the ABC family showing would be the first time that they're showing this after years of broadcast silence (from what I've seen), it's actually on a week before this showing on the Disney channel... a few times according to what I'm noticing on the schedule when surfing. ... well, that ruined what I was expecting. Yet again, I have the Blu-ray/DVD, so no need to force myself into seeing this. (that, and the finals had to be around this time! ... whee.)
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Re: The Little Mermaid: Diamond Edition - Fall 2013

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My form to send to Disney detailing what the problems of the discs are asked if I could provide the time code. I'm guessing the time code is the certain time the movie is at where the mistake is also at? What exactly are time codes and how do I find them and write them down?
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Re: The Little Mermaid: Diamond Edition - Fall 2013

Post by disneyftw1 »

Disney Duster wrote:My form to send to Disney detailing what the problems of the discs are asked if I could provide the time code. I'm guessing the time code is the certain time the movie is at where the mistake is also at? What exactly are time codes and how do I find them and write them down?
Funny, I didn't have to state the Time codes when I received the form. I assumed that Disney was fully aware of the issue, so I believe that it's not really necessary. Even without writing those down, they still send out the replacements which I have now.
This is DisneyFTW1, a former Youtube account that was terminated by Disney themselves. My current Youtube Account is FilmFTW2 (FilmFTW1 was terminated). Youtube sucks when it comes to film uploads, and it sucks even more when major corporations are following your channels. But what can I do?
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Re: The Little Mermaid: Diamond Edition - Fall 2013

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disneyftw1 wrote:Funny, I didn't have to state the Time codes when I received the form. I assumed that Disney was fully aware of the issue, so I believe that it's not really necessary. Even without writing those down, they still send out the replacements which I have now.
I don't think the time codes are necessary, just something they asked for if you can give them.
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Re: The Little Mermaid: Diamond Edition - Fall 2013

Post by SWillie! »

Time code is simply the exact time in the film where the issue occurs. For example, 01:53:22 for an hour fifity three minutes and twenty two seconds. They used a generic form rather than one specific to the replacement program, so it isn't necessary in this case, as they know what the issue was.
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Re: The Little Mermaid: Diamond Edition - Fall 2013

Post by rodrigo_ca »

So, no corrected 3D? :huh:
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Re: The Little Mermaid: Diamond Edition - Fall 2013

Post by Mickeyfan1990 »

The DVD edition is now available and to those who got it, is it the corrected version or the faulty disc?
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Re: The Little Mermaid: Diamond Edition - Fall 2013

Post by Disney Duster »

Thank you SWillie!!
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Re: The Little Mermaid: Diamond Edition - Fall 2013

Post by MadasaHatter »

MadasaHatter wrote:
unprincess wrote:I just got my discs today, yeay! hope you get yours soon MadasaHatter!

Thanks! Still playing the waiting game for now. Hopefully soon.
Just received my discs today. Or yesterday rather (Dec 23rd).
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Re: The Little Mermaid: Diamond Edition - Fall 2013

Post by Disney's Divinity »

I had a question and didn't want to start a whole new thread: Does anyone know if there's a video on YouTube of the deleted version of "Fathoms Below" (with the lyrics about Ursula), or if there's a .mp3 out there of the song? (You can PM if you don't want to post something.) I've searched everywhere and can't find anything. :(

Don't expect to get an answer, but it was worth asking anyway. :P
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Re: The Little Mermaid: Diamond Edition - Fall 2013

Post by Musical Master »

Disney's Divinity wrote:I had a question and didn't want to start a whole new thread: Does anyone know if there's a video on YouTube of the deleted version of "Fathoms Below" (with the lyrics about Ursula), or if there's a .mp3 out there of the song? (You can PM if you don't want to post something.) I've searched everywhere and can't find anything. :(

Don't expect to get an answer, but it was worth asking anyway. :P
I think there was a video on YT at the time but I don't know if it got deleted or not.
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Re: The Little Mermaid: Diamond Edition - Fall 2013

Post by MeerkatKombat »

Well done Disney! This is one very happy UK customer.
Thank you for contacting Walt Disney Studios and highlighting your dissatisfaction with regard to the small edit in the “Part of Your World” scene in our recent release of The Little Mermaid. Please be assured it is never our intention to disappoint our valued customers, nor to provide varying product quality based upon geography. However on this occasion we have clearly disappointed you, for which we sincerely apologise.
As a gesture of good will, on this occasion our US team has agreed to make an exception and offered to replace your version with a copy of re-mastered version of The Little Mermaid. To this end if your blu ray copy of The Little Mermaid was purchased from an authorised UK retailer could please mail your full address, proof of purchase and return the disc to the address below, we will then forward it on immediately upon receipt:

Consumer Relations
Mail Code 505
Freepost RRYA-UCHT-UHJZ
Walt Disney Studios Home Entertainment
3 Queen Caroline Street, Hammersmith
London
W6 9PE

We value your custom and hope that you will continue to enjoy our Disney and Pixar films for many years to come.
Regards,
Disney Consumer Relations
My disc is in the post as we speak. I hope it doesn't take ages to get my replacement. At least Disney bloody listened.
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Re: The Little Mermaid: Diamond Edition - Fall 2013

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Can you guys post here the email address where you contacted Disney for the replacement disc?
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Re: The Little Mermaid: Diamond Edition - Fall 2013

Post by MeerkatKombat »

Sicoe Vlad wrote:Can you guys post here the email address where you contacted Disney for the replacement disc?
I emailed wdshe.consumerrelations@disney.co.uk
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