MJW wrote:Is anyone getting the sense that certain stores have been hard to deal with lately?
Maybe it's just because I had trouble at Walmart, but they seem to be slipping. A few posters here are mentioning that they didn't even see Tangled movie tickets stickers on ANY of the copies at Walmart. Seeing as though that would have been an incentive to go to Walmart (it was exclusive to the store) that's a shame.
When I went to my local Walmart (which I usually avoid but decided to go for the Tangled ticket), the staff in the video department weren't even aware that the title was released in two different packages (Blu-ray case/DVD case). After pointing out that they had an empty spot where the Blu-ray cases WERE (they had had maybe 12? wow), the guy just told me to get the DVD case (they had tons) because they were the same price and "What's the difference?" Well, the difference was that as the consumer with money in my hand, I was looking to buy the specific item I came for. Therefore, I took my business to Toys R Us which was well stocked and had a friendly and helpful staff.
I think I'm going to stick with Toys R Us from now on. They pretty much set the bar with this release starting at a sale price of $22.99 and still allowing us to use the $10 coupon. The store was pretty empty, which surprised me, so I'll try to give them my business when possible.
Wal-Mart usually stocks late night/wee hours of the morning. The employees you saw probably didn't do any stocking and may have been clueless. I don't know if they are given a list of new releases. Many employees don't take enough interest in their products, it's just a paycheck to them. My husband worked at a Blockbuster for the past 2 years and customers always asked for him by name because he kept up with the movies, gave honest opinions, was helpful, etc. But not everyone in retail is that dedicated.
Be glad you have a Toys R Us and/or other options nearby. I just discovered where our nearest Toys R Us is so I may check it out sometime probably closer to Christmas for shopping.
I was pretty unhappy with the Wal-Mart customer service for the most part near our last home so I'm just glad the one we live by now seems to have a friendlier staff. It makes a huge difference in a shopping experience.
