Disney Customer Service

Little Red Henski · Post by **Little Red Henski** » Fri Sep 16, 2005 9:26 pm

Alan wrote:
Evil Genie Jafar wrote:Why don't you ask for the ones you want at a Blockbuster (or other videoclub?)
Many disney fanatics like me, are extremely anal.

My God you really are Gay.

Evil Genie Jafar · Post by **Evil Genie Jafar** » Fri Sep 16, 2005 9:34 pm

Little Red Henski wrote:
Alan wrote: Many disney fanatics like me, are extremely anal.
My God you really are Gay.

Well... he seems quite a happy person.

Escapay · Post by **Escapay** » Fri Sep 16, 2005 9:35 pm

Little Red Henski wrote:
Alan wrote: Many disney fanatics like me, are extremely anal.
My God you really are Gay.

Since it was concerning a slipcover, maybe Alan's reply should've said:

Many SLIPCOVER fanatics like me, are extremely anal.

But we all know that Alan says he's no longer a slipcover fanatic now that he bought pre-slipcover movies like Snow White and Atlantis and TENG.

Escapay

MICKEYMOUSE · Post by **MICKEYMOUSE** » Wed Dec 28, 2005 1:47 pm

Do they send amary cases? Becuase I want a Toy Story 2 case. The one I bought has the BARCODE sticker on the back that is really annoying.

Up-date: I just called, and I really love them!!! They will be sending the case to me!!! I LOVE DISNEY, DISNEY DVD, dam anything DISNEY. The girl was so sweet on the phone, and she sounded cute.

Escapay · Post by **Escapay** » Fri Dec 30, 2005 11:38 pm

MICKEYMOUSE wrote:Do they send amary cases? Becuase I want a Toy Story 2 case. The one I bought has the BARCODE sticker on the back that is really annoying.

Up-date: I just called, and I really love them!!! They will be sending the case to me!!! I LOVE DISNEY, DISNEY DVD, dam anything DISNEY. The girl was so sweet on the phone, and she sounded cute.

Guess it's too late to say, "Yes, they send Amarays".

Escapay

daryliscool1 · Post by **daryliscool1** » Mon Jan 02, 2006 5:54 pm

Escapay wrote:
MICKEYMOUSE wrote:Do they send amary cases? Becuase I want a Toy Story 2 case. The one I bought has the BARCODE sticker on the back that is really annoying.

Up-date: I just called, and I really love them!!! They will be sending the case to me!!! I LOVE DISNEY, DISNEY DVD, dam anything DISNEY. The girl was so sweet on the phone, and she sounded cute.

Guess it's too late to say, "Yes, they send Amarays".

Escapay

They send cases, too? That's awesome, because I bought "Pete's Dragon" used at Gamestop and it is in pretty bad shape. I'm glad that, on the whole, customer service is nice, too. I hate talking on the phone.

DisneyFreak5282 · Post by **DisneyFreak5282** » Sat Oct 28, 2006 3:12 pm

Jayden wrote:Well, they are certainly wonderful. I've called many times for different things, and they've always been able to help. They've sent me many slipcases (Sleeping Beauty: Special Edition, A Bug's Life: Collector's Edition, Finding Nemo: Collector's Edition, Pirates of the Caribbean: Collector's Edition, and Alice In Wonderland: Masterpiece Edition), a couple of inserts (The insert and collector's card for my Mickey Mouse In Living Colour: Volume 1 DVD) and a cover wrap (Also for Mickey Mouse In Living Colour: Volume 1). They were also helpful in giving me the information to send in my Silly Symphonies set for the disc replacement program.

I think their mood is completely based upon who you get and what kind of day they've had

Are OOP DVDs elegible (sp) for the Disc Replacement Program???

Escapay · Post by **Escapay** » Sat Oct 28, 2006 3:23 pm

DisneyFreak5282 wrote:
Jayden wrote:Well, they are certainly wonderful. I've called many times for different things, and they've always been able to help. They've sent me many slipcases (Sleeping Beauty: Special Edition, A Bug's Life: Collector's Edition, Finding Nemo: Collector's Edition, Pirates of the Caribbean: Collector's Edition, and Alice In Wonderland: Masterpiece Edition), a couple of inserts (The insert and collector's card for my Mickey Mouse In Living Colour: Volume 1 DVD) and a cover wrap (Also for Mickey Mouse In Living Colour: Volume 1). They were also helpful in giving me the information to send in my Silly Symphonies set for the disc replacement program.

I think their mood is completely based upon who you get and what kind of day they've had

Are OOP DVDs elegible (sp) for the Disc Replacement Program???

Yes.

And of course, I still have never gotten around to getting my disc replacements for TENG:CE disc 2, Golden Girls S1 disc 2, or Commander in Chief Part 2 disc 2.

Escapay

geicos27 · Post by **geicos27** » Mon Oct 30, 2006 11:53 am

Does anyone know if Monsters Inc. ever came with a slipcover?

Jules · Post by **Jules** » Mon Oct 30, 2006 12:47 pm

Escapay wrote:
DisneyFreak5282 wrote:
Are OOP DVDs elegible (sp) for the Disc Replacement Program???
Yes.

And of course, I still have never gotten around to getting my disc replacements for TENG:CE disc 2, Golden Girls S1 disc 2, or Commander in Chief Part 2 disc 2.

Escapay

Dammit! 2 years ago I found a copy of Snow White in a store, which I snatched. When I went home, I discovered it was a defective disc (not damaged). The film skipped in places and on multiple players. I endured it for 2 years, until I got sick of it, and sold it back to the shop 3 months ago. They didn't believe it was defective, because they thought it looked in perfect condition (even though I explained that the damage was not physical but encoded blah blah blah) but accepted it anyway. I wonder what they've done with it? Probably selling it again in the shop window...

The thing is, I always assumed that Disney's Disc Replacement Program counts only for in-print discs.

Wait a sec... Is Malta even eligible for the disc replacement program in the first place?

dvdjunkie · Post by **dvdjunkie** » Mon Oct 30, 2006 1:01 pm

Escapay:

These abbreviations are driving me crazy......what is TENG, and TLT, and TLK?

Doesn't anyonw write in English anymore?

Sorry, but I am old and cranky. Please explain what some of these silly things stand for.

yamiiguy · Post by **yamiiguy** » Mon Oct 30, 2006 1:08 pm

dvdjunkie wrote:Escapay:

These abbreviations are driving me crazy......what is TENG, and TLT, and TLK?

Doesn't anyonw write in English anymore?

Sorry, but I am old and cranky. Please explain what some of these silly things stand for.

The Emperor's New Groove and The Lion King, don't know about TLT though

Escapay · Post by **Escapay** » Mon Oct 30, 2006 1:38 pm

geicos27 wrote:Does anyone know if Monsters Inc. ever came with a slipcover?

No, it didn't. And if I see another question about slipcovers, I swear I'll go insane and start beating up my computer like this kid does.

Don't know what TLT is, unless digitalvideodiscjunkie meant TLM which is The Little Mermaid.

And yamiiguy already translated the rest.

I like to use abbreviations when simply don't have time to spell things out. This is a Disney board, after all, and TLK will almost always mean The Lion King, as would TENG meaning The Emperor's New Groove, or TLM meaning The LIttle Mermaid. It's quite easy to remember when put in the proper context of discussion. At least people here only do initials. On soap opera messageboards, you'll get entirely new words, abbreviations, nicknames, and phrases.

Some of the best-known soap abbreviations:
SORAS = Soap Opera Rapid-Aging Syndrome (whenever a character is 5 years old one day, then two weeks later is suddenly 16)
de-SORAS = when a character's age suddenly turns younger due to rewritten history or a new actor in the role
TIIC = The Idiots In Charge, used whenever referring to the higher-ups that are "ruining" a soap for certain viewers
LuzaRatt = derogatory name for the headwriting team of Bob Guza and Charles Pratt (General Hospital), used rather infrequently.
McTrash = derogatory name for Megan McTavish (former headwriter for All My Children, General Hospital, One Life to Live, and Guiding Light)
Fronsie/BS Frons = derogatory name for Brian Scott Frons (ABC daytime president)
Phelpsie = derogatory name for Jill Farren Phelps (current Executive Producer of General Hospital)
Newbie = universally used everywhere, derogatory name for a new character nobody likes on a soap.

Couples' & Characters' Nicknames: (I'll limit myself to General Hospital)
L&L = Luke & Laura(General Hospital)
L&L2 = Lucky & Liz (Lucky was L&L's son, so with Liz they allegedly would have been the next great GH supercouple)
Luckily/LEm = Lucky & Emily
NEm = Nikolas & Emily
Soily = Sonny & Emily (used by fans and haters given the unique name)
CarSon = Carly & Sonny
CarJax = Carly & Jax
Rexis = Ric & Alexis
Sexis = Sonny & Alexis
Jaxis = Jax & Alexis
Brazen = Jason & Brenda
Journey = Jason & Courtney
Jip = derogatory name for Jason & Courtney
Skipper = derogatory name for Courtney
Jasus/St. Jasus/BorgBoy = derogatory name for Jason
Snarly = derogatory name for Carly
Scummy/Scumbag/Mumbles/MagicP***s = derogatory name for Sonny
Spawn of Satan/Damian = derogatory name for Michael (who many blame as one of the starts of the downward spiral of the show)
SuperCarly = name for Carly when pregnant with Morgan
Superbaby = name for Morgan (who, while in SuperCarly's womb, survived so many physical traumas that one wonders if he was a superkid)
Red/Blaze = Luke's name for Skye, adopted by the fans as well
Darlin' = Luke's name for Laura

Storyline Abbreviations: (again, GH)
CE = The Cataclysmic Event, which we seem to be treated to one a year, usually during a sweeps month.
ClickBoom/ClinkBoom = referencing the moment when General Hospital started to seriously push the mob into the forefront, when Lily got into the car and it exploded second later. Click could refer to the pressing of the button, while some use Clink for when two champagne glasses clinked right before it happened.

In rare occurences when soap opera titles may have the same initials, some differences are made, otherwise most are simple abbreviations:
AMC = All My Children
ATWT = As the World Turns
AW = Another World
B&B = The Bold and the Beautiful
CAP = Capitol
DAYS/DOOL = Days of our Lives
EON/TEON = Edge of Night (or The Edge of Night for the purists, "The" was removed in 1983)
GEN = Generations
GH = General Hospital
GL/TGL = Guiding Light (or The Guiding Light for the purists, "The" was removed in 1975)
LOV = Loving
LOL = Love of Life
OLTL = One Life to Live
PAS/PSNS = Passions
RH = Ryan's Hope
SB = Santa Barbara
SFT = Search for Tomorrow
SuBe/SUN = Sunset Beach
TC = The City
TEX = Texas
Y&R = The Young and the Restless

Escapay

Lars Vermundsberget · Post by **Lars Vermundsberget** » Mon Oct 30, 2006 2:08 pm

I think some of the more common abbreviation work all right, at least when used in the right context. SW would probably mean Snow White here - although to a lot of people it undoubtedly means Star Wars.

geicos27 · Post by **geicos27** » Fri Nov 03, 2006 12:37 pm

I just wanted to say that their customer service is fantastic. I ordered some replacement slipsleeves and a replacement Fantasia 2000 case on Monday. I received them today, and they are perfect. I can't believe it took less than a week.

DisneyFreak5282 · Post by **DisneyFreak5282** » Mon Dec 04, 2006 5:53 pm

geicos27 wrote:I just wanted to say that their customer service is fantastic. I ordered some replacement slipsleeves and a replacement Fantasia 2000 case on Monday. I received them today, and they are perfect. I can't believe it took less than a week.

GNYAAAHHHH!!!!! HOW COME WHEN I EMAILED DISNEY THRU THE DISC REPLACEMENT PROGRAM THEY SAID THEY COULD NO LONGER SHIP OUT SLIPCOVERS? THIS WAS BACK IN OCTOBER!!!!

I REALLY AM MAD, AND I NEED SLIPCOVERS FOR:

Beauty and the Beast
Aladdin
The Lion King
Sleeping Beauty
(a replacement for) Bambi

DisneyFreak5282 · Post by **DisneyFreak5282** » Tue Dec 05, 2006 5:26 pm

Anybody?

DisneyFreak5282 · Post by **DisneyFreak5282** » Tue Dec 05, 2006 5:27 pm

Anybody?

DisneyDVDFAN · Post by **DisneyDVDFAN** » Tue Dec 05, 2006 5:52 pm

1-800-72-DISNE
(1-800-72-34763)

1.) Call 1-800-72-34763
2.) Press "6" for "other"
3.) Press "0" to reach someone.

MON: 9:30 a.m. - 7:30 p.m. (central)
TUES-FRIDAY: 9:30 a.m - 6:30 p.m. (central)

did a search to find it for you ;0)
http://www.ultimatedisney.com/forum/vie ... sc&start=0

DisneyFreak5282 · Post by **DisneyFreak5282** » Tue Dec 05, 2006 5:59 pm

Thanks a million! Is it guaranteed I will be able to get ALL these slipcovers?? Also, are they still being sent free?

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coutesy ESCAPAY from another thread ;0)