This sounds related to what occurred to me when I ENTERED my SDTMH code: after entering the code, it gave me a pulldown menu to choose which of two titles this code belonged to. I believe it happened with another movie code I entered, too; both movies were DMC exclusives. I think the pulldown menu for one also listed "Enchanted."gardener14 wrote:Has anyone else had this happen to them?
My copy of So Dear to My Heart did not contain a code, so I tried to follow the official link regarding missing codes. You have to choose your dvd title from a pull down menu, but SDTMH is not listed. It is clearly included in the list of titles that are eligible and the dvd case itself says it should contain a code. How can I print a form to send in my receipt and proof of purchase if I can't choose the correct title to do so?
Is it listed in some strange location other than under "S" for "SDTMH?" I noticed Polly is listed under "D" for "DMC - Polly," and titles that begin with "The" are unconventionally listed under "T." Where is So Dear To My Heart so I can report my missing code?
Obviously, I selected the appropriate movie title.
If I were you, call Disney Movie Rewards directly, since you are encountering problems on the self-serve problem report.
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Regarding the DVD selections for DMR redemptions, DVDs have been the only items I've opted to cash my points for. I've gotten:
Zorro, Season One
Kidnapped
Rob Roy
The Horse Without a Head
A Tiger Walks
The Bluegrass Special