DVDizzy Forum

I recently purchased the Walt Disney Treasures DVD 'Davy Crockett' off eBay (sealed with the Buena Vista wrap and all), and I was surprised to find out it actually contained the booklet of the 'Silly Symphonies' set. I contacted Disney through their website, and they directed me to their toll free number, but the problem is I live in Holland (Europe).
Does anybody have any idea how I can get the right booklet?

DanV wrote:I recently purchased the Walt Disney Treasures DVD 'Davy Crockett' off eBay (sealed with the Buena Vista wrap and all), and I was surprised to find out it actually contained the booklet of the 'Silly Symphonies' set. I contacted Disney through their website, and they directed me to their toll free number, but the problem is I live in Holland (Europe).
Does anybody have any idea how I can get the right booklet?

I would have suggested the toll free number, but living outside the US you might have problems.

As an international customer, I have found that the studios are all too willing to take your money and let you buy the products FROM A US RETAILER IN US DOLLARS, but not actually support you if the product needs replacing at the level of the manufacturer (as was the case with my Monty Python and the Holy Grail DVD and Columbia, and Amazon actually directed me to contact them, given the amount of problems).

I wish they wouldn't treat us like second class customers, especially when they are taking our first class money.

That was completely unhelpful I know, but I wanted to have a rant...

You must remeber that the studios are not the once willingly selling to us out of the country, that is the stores.

The studios does not want the stores to sell out of the countryes at all, and they have even tryed with the regions to prevent it.

karlsen wrote:You must remeber that the studios are not the once willingly selling to us out of the country, that is the stores.

The studios does not want the stores to sell out of the countryes at all, and they have even tryed with the regions to prevent it.

Yes, that's true as well.

But you'd think after you've shelled out the (sometimes large amounts) of money for these DVDs, you'd have SOME support from the place that made them? That doesn't seem too unreasonable. Particualrly when the product is clearly faulty. If stores can legally sell the products to the consumers, then really, the same laws governing consumer protection should apply as well*


*That's not a statement of fact, but one of opinion. Shoulda woulda coulda.