Disney, DVD, and Beyond Forums
https://dvdizzy.com/forum/
Your correct! It is the corrected version, I saw it and man the restoration Disney has done for this one is really top notch!Kyle wrote:Disney Channel aired Mermaid yesterday and this morning, I was wondering which version they'd end up playing. Looks like it was the corrected version. So I'll probably keep this on my DVR until I can afford the blu ray.
If it had Triton's palace or Eric's castle on it, it would be an insta-buy.They are. Why wouldn't they be?Disney's Divinity wrote:Can anyone confirm if these pictures are accurate on what the back cover and insides of the TLM: Diamond Zavvi Steelbook look like?
Unfortunately there isn't a disc replacement program offered in the UK so you'd be stuck with errored version of the disc.Disney's Divinity wrote:Can anyone confirm if these pictures are accurate on what the back cover and insides of the TLM: Diamond Zavvi Steelbook look like?
http://i43.tinypic.com/ie44ky.jpg
http://www.mubis.es/media/users/1013/59 ... iginal.jpg
I'm debating right now. It is very beautiful, but $35 is steep for one disc, when I've already got the 3D/Blu-ray/DVD/Digital release and the Digibook.
Also wondering if Disney would issue a replacement disc, and if I would have to send it to Disney in the UK for their replacement disc...
Funny, I didn't have to state the Time codes when I received the form. I assumed that Disney was fully aware of the issue, so I believe that it's not really necessary. Even without writing those down, they still send out the replacements which I have now.Disney Duster wrote:My form to send to Disney detailing what the problems of the discs are asked if I could provide the time code. I'm guessing the time code is the certain time the movie is at where the mistake is also at? What exactly are time codes and how do I find them and write them down?
I don't think the time codes are necessary, just something they asked for if you can give them.disneyftw1 wrote:Funny, I didn't have to state the Time codes when I received the form. I assumed that Disney was fully aware of the issue, so I believe that it's not really necessary. Even without writing those down, they still send out the replacements which I have now.
Just received my discs today. Or yesterday rather (Dec 23rd).MadasaHatter wrote:unprincess wrote:I just got my discs today, yeay! hope you get yours soon MadasaHatter!
Thanks! Still playing the waiting game for now. Hopefully soon.
I think there was a video on YT at the time but I don't know if it got deleted or not.Disney's Divinity wrote:I had a question and didn't want to start a whole new thread: Does anyone know if there's a video on YouTube of the deleted version of "Fathoms Below" (with the lyrics about Ursula), or if there's a .mp3 out there of the song? (You can PM if you don't want to post something.) I've searched everywhere and can't find anything.
Don't expect to get an answer, but it was worth asking anyway.
My disc is in the post as we speak. I hope it doesn't take ages to get my replacement. At least Disney bloody listened.Thank you for contacting Walt Disney Studios and highlighting your dissatisfaction with regard to the small edit in the “Part of Your World” scene in our recent release of The Little Mermaid. Please be assured it is never our intention to disappoint our valued customers, nor to provide varying product quality based upon geography. However on this occasion we have clearly disappointed you, for which we sincerely apologise.
As a gesture of good will, on this occasion our US team has agreed to make an exception and offered to replace your version with a copy of re-mastered version of The Little Mermaid. To this end if your blu ray copy of The Little Mermaid was purchased from an authorised UK retailer could please mail your full address, proof of purchase and return the disc to the address below, we will then forward it on immediately upon receipt:
Consumer Relations
Mail Code 505
Freepost RRYA-UCHT-UHJZ
Walt Disney Studios Home Entertainment
3 Queen Caroline Street, Hammersmith
London
W6 9PE
We value your custom and hope that you will continue to enjoy our Disney and Pixar films for many years to come.
Regards,
Disney Consumer Relations
I emailed wdshe.consumerrelations@disney.co.ukSicoe Vlad wrote:Can you guys post here the email address where you contacted Disney for the replacement disc?
