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Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Mon Nov 04, 2013 2:41 pm
by UmbrellaFish
Got mine today as well! Haven't had time to watch it yet, but I'm very excited.

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Mon Nov 04, 2013 3:13 pm
by kenai3000
My friend in Brazil wants to know if the replacement discs still have French, Spanish & Portuguese audio as according to a site he read the replacement discs have English & Japanese audio.

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Mon Nov 04, 2013 3:16 pm
by Disney's Divinity
I got mine today, too, actually! :D In perfect condition, I'll add. I'd worried, since they had to travel across several states to get to me. :P

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Mon Nov 04, 2013 4:36 pm
by UmbrellaFish
kenai3000 wrote:My friend in Brazil wants to know if the replacement discs still have French, Spanish & Portuguese audio as according to a site he read the replacement discs have English & Japanese audio.
My replacement Blu-ray disc lists those languages and does not include Japanese.

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Mon Nov 04, 2013 5:08 pm
by disneyftw1
tlc38tlc38 wrote:I got my replacement discs today! Can't wait to watch!
*checks mail* ... Pitiful. Seems like I'll have to wait longer.

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Mon Nov 04, 2013 5:38 pm
by Elladorine
Mine arrived today as well, after sending of the originals back around the 16th/17th.

This is how they are packaged for those that are wondering:

Image

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Mon Nov 04, 2013 5:41 pm
by DisneyJedi
I finally got my discs. And they're as they should be.

By the way, out of all the pre-CAPS (or whatever technique they used after Mermaid), am I the only one to notice that TLM retains glows where they should be, even on the new Blu-ray master?

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Mon Nov 04, 2013 7:36 pm
by DancingCrab
I actually sent mine in to be replaced very late, and they came back after one week.

Thank God this terrible burden is over for me.

:lol:

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Mon Nov 04, 2013 7:41 pm
by GreatGreg
Musical Master wrote:
my chicken is infected wrote:Finally got mine today. Can happily confirm Scuttle and POYW are as they're supposed to be. :D
This is wonderful news! :D :D :D

Maybe now we won't complain about it anymore. :)
Not likely. :wink:

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Tue Nov 05, 2013 5:16 am
by TheSequelOfDisney
I got my replacement discs in the mail yesterday; unfortunately, I had them mailed back home, so I won't be able to watch the film until Thanksgiving break.

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Tue Nov 05, 2013 9:54 am
by xxhplinkxx
Whoa, whoa, whoa! There's a replacement program?? Since when? (I haven't been here in ages!) Can someone give me the details?? (I live in the US)

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Tue Nov 05, 2013 11:49 am
by disneyboy20022
Here's the info xxhplinkxx from a couple pages back

DancingCrab wrote:GREAT NEWS! Disney is now offering replacement discs for the 2D blu-ray and DVD that fixes both the Scuttle transition and the Part of Your World error. All you have to do is call them and say you are calling about the Little Mermaid replacement disc program and read off some numbers from your package and they will take your address information mail you a prepaid envelope to ship back your discs and they will send you corrected discs that are currently being pressed. The only bad news is they are not replacing the 3D discs at this time, but this is still great news that they'v reacted this fast after release when they could have pulled a Lion King and ignored complaints altogether.

http://www.disneystudioshelp.com/ContactUs
800-723-4763 (U.S.)
888-877-2843 (Canada)

Also, it's been confirmed that anyone who redeems their digital copies on Amazon and Vudu will get the corrected version of the film right now. iTunes still has the errors in it though.

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Tue Nov 05, 2013 12:53 pm
by unprincess
have you guys seen the stunning box for the french trilogy set?

http://www.amazon.fr/Petite-Sir%C3%A8ne ... ite+sirene

:o

Im trying to collect all the French digibooks....

anybody know of a place that sells french dvds to the USA? (that will ship them there?)

I only know Amazon france(you need a credit card) or ebay france (if youre lucky to find a seller that ships to the states.) :(

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Tue Nov 05, 2013 2:10 pm
by ProfessorRatigan
Finally got my discs in the mail today. Checked the Blu-ray and it is as it should be. Still haven't checked the DVD yet, though. But I'm sure it's fine. :)

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Tue Nov 05, 2013 3:36 pm
by disneyftw1
*checks mail* :shock: It's actually here! Only 2 weeks that I had to wait for my replacements! Awesome!

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Tue Nov 05, 2013 8:50 pm
by Pasta67
enigmawing wrote:Mine arrived today as well, after sending of the originals back around the 16th/17th. This is how they are packaged for those that are wondering:
Thanks for posting pictures, enigmawing!

*shudders* Ugh, I'm not a fan of the way they're sending these out. I hate those little white disc envelopes. I'll give this replacement program a shot, but it looks like it's going to take a miracle for those discs to reach my house unscratched.

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Tue Nov 05, 2013 9:26 pm
by Matt
I got my replacement discs today! :D
I will watch the Blu-ray tomorrow to see if Ariel's tail is still blue in the beginning lol. :milkbuds:

My Blu-ray came in perfect condition but my DVD is a little scuffed up. :(
It doesn't look like scratches but idk if I should try and whip it with my microfiber clothe to see if they come out.

I still wish they would have replaced the 3D copy as well, but I am happy! :D

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Tue Nov 05, 2013 10:42 pm
by spikeyroberto
spikeyroberto wrote: I wanted to ask this question..on youtube we see a video of people singing along to "Under The Sea" and it sounds like a full instrumental version..however the crab-e-oke video also on youtube is just the lyrics on screen to the original track

So what I am asking is - on the blu-ray do you get any option to hear a full instrumental of any of the songs to sing to - or is it just vocal versions?
can anyone answer this?

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Tue Nov 05, 2013 11:04 pm
by Mickeyfan1990
I can answer your question spikeyroberto. The Karaoke songs on Blu-ray discs (be it Little Mermaid or The Muppet Movie) are non-instrumental tracks. In other words, you're hearing the songs as originally released on the soundtrack since the film versions feature sound effects and whatnot. I don't know how those people got a hold of an instrumental version of Under The Sea (they probably have some special machine that puts the dialogue far off in the background).

Anyway, I'm glad Disney is doing this replacement program and righting a wrong. But questions:

1. Will they eventually release the corrected discs in retail (like a new pressing/shipment), especially since the DVD only release of the Diamond Edition is coming soon?

2. They'll do this yet not for The Sword In The Stone and (still in the dark with this) Mickey's Christmas Carol? Unless the restorations DO look good and were not seeing them right? :/

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Wed Nov 06, 2013 8:09 am
by GreatGreg
I'm pretty sure I have some Disney karaoke CDs with full instrumentals of major Disney songs. That's where they probably come from.