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Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Sun Oct 27, 2013 9:07 am
by Disney's Divinity
For those who've received the replacements already: what condition do they come in? I had worried a little when I sent off my discs that I would get the replacements and they would have marks/scratches on the back...

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Sun Oct 27, 2013 12:28 pm
by Avaitor
Disney's Divinity wrote:For those who've received the replacements already: what condition do they come in? I had worried a little when I sent off my discs that I would get the replacements and they would have marks/scratches on the back...
They look fine on my part! The discs came in little sleeves that were sealed in a decently-sized envelope, with no scratches to be found.

Now, I haven't got around to watching the movie yet, since I've been busy, but I'm hoping to have time to check out the DVD version tonight to see if the restoration was fixed!

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Sun Oct 27, 2013 1:46 pm
by MeerkatKombat
You Americans have no idea how lucky you are with your replacement discs.

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Sun Oct 27, 2013 3:11 pm
by my chicken is infected
Still waiting on mine. Fingers crossed that they come in this week.

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Sun Oct 27, 2013 3:35 pm
by Elladorine
I'm keeping my eyes on my mailbox. :woot:

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Sun Oct 27, 2013 3:41 pm
by disneyboy20022
Avaitor wrote:
Disney's Divinity wrote:For those who've received the replacements already: what condition do they come in? I had worried a little when I sent off my discs that I would get the replacements and they would have marks/scratches on the back...
They look fine on my part! The discs came in little sleeves that were sealed in a decently-sized envelope, with no scratches to be found.

Now, I haven't got around to watching the movie yet, since I've been busy, but I'm hoping to have time to check out the DVD version tonight to see if the restoration was fixed!
Mine came the same way. I also haven't got around to watching them yet but I'll do it this week.

EDIT

The package the discs came in was a bubbled envelope you could find at a dollar tree. This concerns me as I guess there is a chance the USPS screws up and the discs could get damaged. You would think Disney would send them in a more secure packaging than a bubbled mailer of a dollar store quality; though then again, it doesn't

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Sun Oct 27, 2013 8:27 pm
by disneyftw1
Let's see: I've sent mine this past wednesday, so... what? 2 weeks or more I'll be getting them? Those who got them: how long did you have to wait?
Whatever happens, I'm patient on this.

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Mon Oct 28, 2013 1:06 am
by thelittleursula
MeerkatKombat wrote:You Americans have no idea how lucky you are with your replacement discs.
Yeah This ^

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Mon Oct 28, 2013 5:24 pm
by Matt
I called today and the lady said some people might not get their replacement discs till THANKSGIVING! :shock: :shock:
I hope I get mine soon because I called when I saw it on here two days after the release!

The lady couldn't tell me if it was received because they haven't even scanned all of them in yet.

Ughhhh not fair! :angry: :angry: :angry:

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Mon Oct 28, 2013 5:51 pm
by DancingCrab
Not fair?

Wasn't the estimated time frame 6 to 8 weeks? If we all get them by Thanksgiving then that's only a little over 4 weeks from now ….AND we are getting a replacement disc unlike our friends overseas, so your complaining about this particular circumstance is probably not the best idea.

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Mon Oct 28, 2013 6:10 pm
by disneyftw1
Matt wrote:I called today and the lady said some people might not get their replacement discs till THANKSGIVING! :shock: :shock:
I hope I get mine soon because I called when I saw it on here two days after the release!

The lady couldn't tell me if it was received because they haven't even scanned all of them in yet.
I've been through replacement programs that lasted a month or more, so this doesn't surprise me. ... though if she says that it'll be released till Thanksgiving... Hey, that'd be great timing! Getting your replacement disc and watching it during the holiday break!

And yes, I do feel bad for those that live overseas and Disney is not providing immediate replacements for their copies. A worldwide distributor and they wouldn't provide the same actions in foreign countries as much as the US? :facepalm:

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Tue Oct 29, 2013 9:50 am
by The Little Merboy
Well at least I'll have my 3D & Digital copy, to hold me over

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Wed Oct 30, 2013 10:34 am
by spikeyroberto
Hi everyone - this is my first post and I LOVE this film

I wanted to ask this question..on youtube we see a video of people singing along to "Under The Sea" and it sounds like a full instrumental version..however the crab-e-oke video also on youtube is just the lyrics on screen to the original track

So what I am asking is - on the blu-ray do you get any option to hear a full instrumental of any of the songs to sing to - or is it just vocal versions?

Many thanks to anyone who can help

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Wed Oct 30, 2013 4:00 pm
by Matt
DancingCrab wrote:Not fair?

Wasn't the estimated time frame 6 to 8 weeks? If we all get them by Thanksgiving then that's only a little over 4 weeks from now ….AND we are getting a replacement disc unlike our friends overseas, so your complaining about this particular circumstance is probably not the best idea.
If Disney corrected their errors before releasing the Diamond Edition, no one would have to complain or even write to them on "THEIR" errors. :up: :wave:

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Wed Oct 30, 2013 7:21 pm
by Mermaid On Land
If you have a us version Blu-ray Copy of The Little Mermaid and you live in Europe.
you can get also a replacement disc.

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Thu Oct 31, 2013 5:19 am
by MeerkatKombat
Mermaid On Land wrote:If you have a us version Blu-ray Copy of The Little Mermaid and you live in Europe.
you can get also a replacement disc.
I realised a while ago I should have bought a US disc. I'm an impulse buyer and I like instant gratification.
I really think us Europeans should have the same treatment as the US but that's now another story for another topic.

Oh well, getting used to it slowly. The tail now annoys me more than the part of your world screw up but the whole beginning of the blu-ray makes me cringe inside.

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Thu Oct 31, 2013 5:02 pm
by my chicken is infected
I really hope I'm not waiting for mine until Thanksgiving. :angry:

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Mon Nov 04, 2013 1:17 pm
by tlc38tlc38
I got my replacement discs today! Can't wait to watch!

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Mon Nov 04, 2013 1:26 pm
by my chicken is infected
Finally got mine today. Can happily confirm Scuttle and POYW are as they're supposed to be. :D

Re: The Little Mermaid: Diamond Edition - Fall 2013

Posted: Mon Nov 04, 2013 1:56 pm
by Musical Master
my chicken is infected wrote:Finally got mine today. Can happily confirm Scuttle and POYW are as they're supposed to be. :D
This is wonderful news! :D :D :D

Maybe now we won't complain about it anymore. :)