DVDizzy Forum

Posted: **Sat May 21, 2005 9:49 pm**

I got 3 at one time, but I didn't ask for more than that.

Posted: **Mon May 23, 2005 2:47 pm**

I just called customer service and asked for sleeping beauty slipcover and she says "there was a limited number of sleeping beauty DVDs" and she told me they didn't have any. I'm pissed! Should I call again. Since all you people got slipcovers, and I don't want to come away empty handed.

Posted: **Mon May 23, 2005 4:31 pm**

You are not coming away empty handed - you have a wonderfully restored movie and great bonus features. Your slipcover is just taking up space on your shelf and getting worn.

Posted: **Mon May 23, 2005 4:39 pm**

Mr. Toad wrote:You are not coming away empty handed - you have a wonderfully restored movie and great bonus features. Your slipcover is just taking up space on your shelf and getting worn.

It's makes it look pretty! and I'm talking about coming back empty handed from the call.

Posted: **Mon May 23, 2005 5:05 pm**

Yah. I just called again and they told me its for replacement purposes, not if your "DVd did not come with one" Do you think if they will notice if I call three times a day, and how many people are working answering calls on the disney customer assistance line anyways?

Posted: **Mon May 23, 2005 5:16 pm**

Alan wrote:Yah. I just called again and they told me its for replacement purposes, not if your "DVd did not come with one" Do you think if they will notice if I call three times a day, and how many people are working answering calls on the disney customer assistance line anyways?

Don't tell them yours didn't have a slipcover. Tell them it was damaged.

Posted: **Mon May 23, 2005 5:54 pm**

I take it DCS has been overwhelmed by calls about slipcovers.

Alan, you don't need to keep calling every day to acquire one. Patience is a virtue and is rewarding.

Posted: **Mon May 23, 2005 5:54 pm**

I called them, and they asked for my age, and I said I was 15 and they said you needed to be an adult. Dang.. Shold I try again?

Posted: **Mon May 23, 2005 5:57 pm**

Alan wrote:I called them, and they asked for my age, and I said I was 15 and they said you needed to be an adult. Dang.. Shold I try again?

In the nicest way possible, I'd say "no" that that question you asked.
If you keep calling them with questions and all that, you would start annoying them. Just let it go for today and try another day.

Yes, I also remember the first time I called, they asked for my age. But that didn't matter since I'm over 18.

Posted: **Mon May 23, 2005 5:58 pm**

RJKD23 wrote:
Alan wrote:I called them, and they asked for my age, and I said I was 15 and they said you needed to be an adult. Dang.. Shold I try again?
In the nicest way possible, I'd say "no" that that question you asked.
If you keep calling them with questions and all that, you would start annoying them. Just let it go for today and try another day.

how old are you masterpiece, since they asked my age, and see if they ask to you also

Posted: **Mon May 23, 2005 6:03 pm**

Alan wrote:how old are you masterpiece, since they asked my age, and see if they ask to you also

Actually..it's RJKD23 and the answer was added to my post before yours.
I'm considered by Disney to be an "adult."

Posted: **Mon May 23, 2005 6:05 pm**

so should I fake it and pretend to be 18 even though I'm only 15?

Posted: **Mon May 23, 2005 8:24 pm**

They didn't ask my age... I'm an adult but still, must have been your voice... who knows.

Posted: **Mon May 23, 2005 8:29 pm**

make your parent or designated driver make the call! or the old man living on the corner!

Posted: **Mon May 23, 2005 8:31 pm**

deathie mouse wrote:make your parent or designated driver make the call! or the old man living on the corner!

does disney actually check your records like your birth date and all that stuff in the computer, or do they not care

Posted: **Mon May 23, 2005 8:44 pm**

Alan wrote:
deathie mouse wrote:make your parent or designated driver make the call! or the old man living on the corner!

does disney actually check your records like your birth date and all that stuff in the computer, or do they not care

Ok, Alan.
You're 18 and born on May 23, 1987. Happy Birthday!

Go call tomorrow.

I don't think Disney is the FBI or CIA...

Posted: **Mon May 23, 2005 8:49 pm**

RJKD23 wrote:
Alan wrote: does disney actually check your records like your birth date and all that stuff in the computer, or do they not care
Ok, Alan.
You're 18 and born on May 23, 1987. Happy Birthday!
Go call tomorrow.

I don't think Disney is the FBI or CIA...

I already called them today and told them my name and I'm 15. You think I should just say I'm 18 and call them tomorrow even though I told them I'm not and I called them the day bfore. Thats okay, I can just change my voice

Posted: **Mon May 23, 2005 9:03 pm**

but how many people are actually picking the phone calls. Since I called twice, and I got this woman called "Bonny", so how many people actually work there and work for the disney home entertainment place and answer phones?

Posted: **Mon May 23, 2005 9:07 pm**

Alan wrote:but how many people are actually picking the phone calls. Since I called twice, and I got this woman called "Bonny", so how many people actually work there and work for the disney home entertainment place and answer phones?

I think you're becoming paranoid about the Disney Customer Service!

(only kidding..take that as a joke, please.

)

This is DISNEY we are speaking of; I'm sure they have many, many people working their phones.

Alan. That name is common. So don't be thinking they'll remember you as "Alan the 15 year old who kept calling us yesterday!"

The only thing you'll have to remember is that these people DON'T know you so there's really nothing to worry about.
And if you wish, you can change your voice then, Alan. or should I write..."Allen who just turned 18 today."

Posted: **Tue May 24, 2005 4:42 am**

do they keep a list of which telephone numbers called customer service?